Pendant: Monthly Health Check Guide

Keep your Live Life Alarm pendant working perfectly with these simple monthly checks

Performing Regular Tests of Your LiveLife Mobile Alarm Pendant

Like other electronic devices, it's important to conduct regular checks of your alarm to make sure it's working correctly. We suggest a monthly health check which includes the following:

Green light flashing on Live Life Alarm pendant
1

Check the Green Light

Look for the "green" light on your alarm flashing once quickly every 3 seconds. This confirms you have a connection to the mobile network.

Testing two-way voice on Live Life Alarm
2

Test Two-Way Voice

Ask a relative or friend to call your alarm. You can answer in hands-free, two-way voice to make sure you can hear and be heard clearly.

Testing SOS button on Live Life Alarm
3

Test the SOS Button

Click or hold the SOS/Heart button until you hear the voice prompt. Click the middle SOS/Heart button again to cancel the emergency call and text sequence.

Inspecting brass charging discs on Live Life Alarm
4

Inspect for Damage

Check your alarm for any obvious signs of damage. Make sure the four brass discs on the back of the alarm are bright and shiny for proper charging.

Print This Guide

Download and print this health check guide to put on your fridge as a handy reminder.

Download A4 Printable PDF

Lifetime Support

Your alarm comes with lifetime support. If you have any concerns, give us a call.

1800 936 774

Press 3 for Customer Support.

Support Videos

Watch our video that demonstrates how to do a family test run of your mobile alarm.

Visit Pendant Video Guides

Quick Monthly Checklist

Check the Green Light
Test Two-Way Voice
Test the SOS Button
Inspect for Damage