About LiveLife Alarms

How it all began

LiveLife Alarms started with two friends, Phil Mathieson and Pete Morris, who saw the need for personal alarms that worked anywhere — not just at home.
What began as a small idea is now a thriving company in Toronto, Lake Macquarie, with over 70 dedicated team members handling everything from programming to customer care. Together, we help older Australians and people with disabilities live safely, independently, and with peace of mind.


Executive

Phil

Co-founder & Director

Pete

Co-founder & Director

Gabrielle

Chief Executive Officer

Eve

General Admin Officer

Kymberly

General Manager Operations

James

General Manager Strategic Growth

Shannon

General Manager Corporate Services

Phil Mathieson

Before co-founding LiveLife Alarms, I spent 17 years as an Officer-Navigator in the Royal Australian Air Force, serving primarily as a Tactical Coordinator on P-3 Orions with No. 10 Squadron. My career took me all over the world, from Australia’s intervention in East Timor to postings at Joint Forces Headquarters, the Australian Joint Intelligence Centre, and Air Force Headquarters.
That experience gave me a deep understanding of navigation, search & rescue, and GPS systems—skills that now shape the design and reliability of every LiveLife product. I’m a certified Search & Rescue Coordinator and recipient of the Rockwell Navigation Accuracy Award, with hands-on expertise in satellite navigation, GPS tracking, mission planning, and performance assessment.
Today, I live in Lake Macquarie — not in the lake, thankfully, but nearby — with my wife and two children. I’m proud to apply my technical background to a cause that genuinely matters—helping older Australians and people with disabilities stay safe and independent. It’s a privilege to work alongside such a dedicated team who share that mission every day.

Pete Morris

Pete Morris has 20 years experience in communication architecture and interface design. Pete has designed many interfaces for software and web based applications both in Australia and the US. A winner of international design awards for interface design and usability, Pete strives to improve LiveLife’s products to make them easier to use and tailored to seniors and their family members. Pete likes to be hands on so personally designs all of LiveLife’s instruction manuals with the goal of making our alarms the easiest personal alarms to install and use. He focuses on making the technology as user friendly and straight forward as possible. He works with the product engineers to make improvements to the features of our alarms based on customer feedback and research.
Together, Phil and Pete built LiveLife Alarms around a simple belief — that everyone should Live the life they deserve, feeling safe, supported, and connected, no matter where life takes them.


Contact Centre

Alex

Head of Contact Centre

Kirra

Contact Centre Team Leader

Mereana

Contact Centre Team Leader

Jarrod

Senior Sales Consultant

Damien

Sales Consultant

Natasha

Sales Consultant

Nathan

Sales Consultant

Riannon

Sales Consultant

Tanya

Sales Consultant

Jo

Senior Customer Support Consultant

Tahnie

Senior Customer Support Consultant

Britnee

Senior Customer Support Consultant

Caleb

Customer Support Consultant

Tom

Customer Support Consultant

William

Customer Support Consultant

Liam

Customer Support Coordinator

Bridgett

Renewals Officer

Melissa

Renewals Officer

Jaimee

Renewals Officer

Andrew

Technical Support Consultant

Anthony

Technical Support Consultant

Jordie

Technical Support Consultant

Product Services

Malina

Head of Product Services

Delilah

Fulfilment Coordinator

Jeremy

Programming Coordinator

Dylan

Programmer

Jessica

Programmer

Kasia

Programmer

Lauren

Programmer

Sara

Programmer

Gemma

Fulfilment Assistant

Jennifer

Fulfilment Assistant


Specialists

Emilee

HR Advisor

Leticia

Marketing Coordinator

Brad

Financial Controller

Jordan

Accounts Officer

Faith

Renewals Officer

Chandra

Full Stack Developer

Nathan

Systems Specialist

Nicholas

Systems Support Officer

Kendal

Project Support Officer

DJ

Data Support Officer

Olivia

Product Specialist